How TWG Tea started

This article is independent and not affiliated with TWG Tea. Trademarks belong to their respective owners. We are not an authorized dealer.

This is a short, independent history of TWG Tea. It is not a catalog, and Singapore Buying Agent does not speak for the brand.

TWG Tea opened in Singapore in 2008. Taha Bouqdib, Maranda Barnes, and Manoj Murjani shaped the salon idea, and the first tea salon and boutique opened at Republic Plaza in August 2008. The letters come from The Wellbeing Group, the company around the brand. In 2014 OSIM took a majority stake, and the business later sat with the V3 group. The 1837 date the brand likes is a nod to the old port, not the year the salon opened. Current tins are a purchase, separate from this history, approved in USD.

How an order moves

Send one link per item when you can. Add color, size, and whether you need a Type G plug in order comments. Reference prices go on the form in SGD. We answer on the order page in USD, including the service fee. First payment covers the goods and that fee. Second payment is international shipping after we weigh the packed parcel. You can ask us to hold a box at the warehouse while you add another Singapore seller.

Prices you type, prices we write

Singapore listings show SGD. Your order page shows USD. That split is deliberate. You keep the shelf number you saw, often with tax already inside it. We keep invoices, the service fee, and later the shipping bill in one currency you can approve. Read pricing for the fee rules. Use the shipping calculator only as a planning aid. Festival markdowns can vanish at checkout. We rewrite the live total before you pay.

Shipping after we have the goods

Domestic Singapore delivery brings the purchase to our warehouse. International shipping starts only when you approve the second stage. Weight, box size, and the destination country change the carrier price. We do not promise a fixed worldwide rate here. The shipping calculator is a guide. Duties and taxes at your border are yours to expect. We do not call a shipment duty-free. If you are buying from several Singapore sellers, say so in order comments and we can combine eligible goods into one outbound box. Fee rules stay on pricing. You enter SGD on the form. We write USD.

What we will not pretend

Singapore Buying Agent is an independent buying service. We are not the seller, and we do not rent you an address for parcels you bought yourself. If TWG Tea is out of stock, restricted, or priced far above the shelf figure you typed, we say so on the order page before any charge. Public holidays in Singapore slow couriers. We pass along the delay the retailer gives us. You can decline the order if the new timing does not work. We do not buy alcohol, prescription medicine, or controlled goods.

From the workshop story to a real purchase

History explains why shoppers look for TWG Tea in Singapore. It does not reserve stock. When you want a current piece, send the Singapore product link or a boutique note. We check domestic availability, write USD item lines and the service fee, and ship after you approve both payment stages. See pricing and the shipping calculator. Enter the shelf figure in SGD.

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