How Secretlab started

This article is independent and not affiliated with Secretlab. Trademarks belong to their respective owners. We are not an authorized dealer.

This is a short, independent history of Secretlab. It is not a catalog, and Singapore Buying Agent does not speak for the brand.

Secretlab started in Singapore in 2014. Ian Alexander Ang and Alaric Choo, who had met through local esports and StarCraft II, put in their own money and sold a gaming chair. The first THRONE line launched in May 2015. The company grew from that single product into a chair brand with a Singapore base. Shoppers still ask for a Singapore configuration when another storefront is missing a size or a skin. History does not reserve a chair. Weight, color, and your USD approval decide whether we buy and ship.

From a Singapore checkout to our warehouse

Singapore sites often expect PayNow, PayLah, GrabPay, a local card, or a mobile number registered in Singapore. Those options fail for a shopper sitting in another country. Singapore Buying Agent pays the domestic checkout after you approve USD lines. The seller ships to our warehouse in Singapore. We inspect the box against your order page. If the seller cancels a voucher or swaps a bundle, we stop and write the new cart. We do not quietly pay a higher total.

Prices you type, prices we write

Singapore listings show SGD. Your order page shows USD. That split is deliberate. You keep the shelf number you saw, often with tax already inside it. We keep invoices, the service fee, and later the shipping bill in one currency you can approve. Read pricing for the fee rules. Use the shipping calculator only as a planning aid. Festival markdowns can vanish at checkout. We rewrite the live total before you pay.

Shipping after we have the goods

Domestic Singapore delivery brings the purchase to our warehouse. International shipping starts only when you approve the second stage. Weight, box size, and the destination country change the carrier price. We do not promise a fixed worldwide rate here. The shipping calculator is a guide. Duties and taxes at your border are yours to expect. We do not call a shipment duty-free. If you are buying from several Singapore sellers, say so in order comments and we can combine eligible goods into one outbound box. Fee rules stay on pricing. You enter SGD on the form. We write USD.

What we will not pretend

Singapore Buying Agent is an independent buying service. We are not the seller, and we do not rent you an address for parcels you bought yourself. If Secretlab is out of stock, restricted, or priced far above the shelf figure you typed, we say so on the order page before any charge. Public holidays in Singapore slow couriers. We pass along the delay the retailer gives us. You can decline the order if the new timing does not work. We do not buy alcohol, prescription medicine, or controlled goods.

From the workshop story to a real purchase

History explains why shoppers look for Secretlab in Singapore. It does not reserve stock. When you want a current piece, send the Singapore product link or a boutique note. We check domestic availability, write USD item lines and the service fee, and ship after you approve both payment stages. See pricing and the shipping calculator. Enter the shelf figure in SGD.

A few related Singapore shopping notes are Tiger Balm Singapore Buying Agent, Cartier Singapore Buying Agent, and Charles Keith Singapore Buying Agent.